COMPANY POLICY

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RESERVATION

PAYMENT

CANCELLATION POLICY

DEPOSIT and PAYMENT

To reserve your spot, it is required to pay a deposit of  10% in advance. . We will send you an invoice to pay via PAYPAL.

Cabo pulmo is a very small village, here there are NOT banks or ATMs available, for this reason we prefer the rest of the payment in cash.

- Payments with credit card have a 16% extra charge.   

- Payments with PAYPAL have a 7% extra charge.

We accept US dollars or Mexican Pesos.

Mexican Pesos exchange rate determined on the day of the tour- as that of the local bank.

DEPOSIT REFUND and CANCELLATION POLICY

7 Days Cancellation Policy

You can cancel up to 7 Days prior to your activity taking place. You will receive a full deposit refund unless the amount is subject to a service charge.

Cancelling within 7 Days

If you cancel within 7 Days of your scheduled activity you will be refunded 90% of the total amount paid. 

This percentage reflects our cost of booking and preparing your trip.

Cancelling within 2 Days

If you cancel within 2 Days prior to your activity taking place, there will be NO deposit refund.

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WEATHER

All tours are weather permitting. We constantly monitor the weather and sea conditions to ensure the safety of our guests. In the event of a canceled tour due to weather and/or sea conditions, we will contact you to reschedule the trip or change itinerary. If this is not possible, all deposit are refunded in full.

WHAT TO BRING

Wear comfortable clothes and bathing suit underneath. Also bring beach sandals, sunscreen (biodegradable) sunglasses, a hat, beach towel, and a waterproof camera. 

Divers please don’t forget your dive card!